Metabolon Product Innovation

Small molecules, big data.

Strategy, Product Design, User Research, Product Discovery, Brand Design, Design Sprints, Design System, Data Visualization

Data Viz Collaboration:
Lindsey Poulter, @datavizlinds

Hesham Eissa, @hesheissa

Metabolomics provides unique, real-time fingerprints of biological systems to reveal novel discoveries and realize the promise of precision medicine by deciphering thousands of discrete chemical signals from genetic and non-genetic factors to reveal biological pathways. Metabolon’s technology makes connections where other ‘omics cannot, and provides the definitive representation of the phenotype. This case study describes the design-led efforts to innovate Metabolon products – transforming legacy, static deliverables into scalable, interactive, user-focused products.

Identify the Challenge & Opportunity

Metabolon’s legacy products were static, antiquated, challenging to understand, and difficult to scale. How can we transform into a data-driven, product focused, “‘omics-as-a-service” platform?

OUTCOMES:

Understand & Empathize

I led external user research efforts, recruiting and interviewing current and former clients to understand their needs and environmental context. At the same time, I ran internal empathy workshops with our client-facing teams to develop a deep profile of our ideal user.

OUTCOMES:

Find the Right Strategy

I initiated a Design Sprint effort, facilitating a group of 10+ through a week of design workshops, expert interviews and solution prototyping.

OUTCOMES:

Design, Discover, Iterate

I led a team of three (two designers and one UI dev), through a product design process – gathering stakeholders for discovery sessions, creating and reviewing design ideation, and testing wireframe and high-fidelity prototypes.

 

We also worked heavily with data and visualization – developing data transformation methods and building working, proof-of-concept components for evaluation.

OUTCOMES:

Build Systems

To support and scale product design and development, we invested in creating a comprehensive design system and data visualization strategy.

OUTCOMES:

Collaborate & Deliver

I collaborated with product owners and back-end developers to fully realize the product design – defining user stories, guiding feature development into Agile sprints, and approving final components. I also worked directly with Marketing and Sales to name the product and key features, and develop a launch campaign. I took a working demo directly to select clients to gather user feedback and refine the product roadmap.

OUTCOMES: